Glacier Technical Solutions, LLC, (GTS) a wholly owned subsidiary of Bristol Bay Native Corporation (BBNC), and a dynamic SBA 8(a) Certified Alaska Native Corporation (ANC), was created by BBNC in 2008.
Our focus on integrating leading edge technologies with proven management processes has built a base of core clients to ensure long-term viability, while diversifying our technical service offerings. The maturing of our processes has strengthened our reputation and established the quality practices necessary to compete in today’s competitive environment.

Glacier Technical Solutions is a subsidiary of Bristol Bay Native Corporation, an Alaska Native Corporation with operations in government services, construction, industrial services, and tourism.

To learn more about Bristol Bay Native Corporation, visit bbnc.net

Solutions for Today and Tomorrow.

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Keys to Success

As GTS’ business and relationships with shareholders, employees and customers grows, the keys below have been critical to our success.

Shareholder Focus – Enriching our Native way of life. GTS provides predictable dividends and opportunities for Bristol Bay Native Corporation (BBNC) shareholders through internships and employment.

Customer Focus – Exceed customer expectations every day. This is effectively accomplished by incorporating International Standards of Operation (ISO) 9001:2015 principles in all work areas. Each work area has measureable goals for performance levels; these goals are reviewed at regular intervals. If performance falls short of expectation, processes are reviewed, and a plan is developed to obtain the desired level of performance. This approach has proven successful for corporations around the world.

Employee Focus – Challenge employees in a rewarding environment. Each employee is encouraged to grow professionally through continuing education or obtaining technical certifications. Employees are provided feedback on a regular basis as to how their performance contributes to the success of GTS.

Corporate Ethics – BBNC has adopted a corporate-wide anonymous reporting hotline and the Ethical Advocate website. You may call 1-866-513-7078 or go online: 24 hours a day, 7 days a week, at BBNC’s Ethical Advocate website.

Or, copy and paste this address into your browser – https://bbnc.ethicaladvocate.com/

Advantages

There are several advantages when considering GTS as a vendor or subcontractor for your next set of requirements.

As a small business, GTS leverages the advantages of a small lean organization with a flat management structure, low overhead, and competitive pricing. GTS employs highly skilled experts who are responsive in their communication with customers, provide quick turnaround on deliverables, and always maintain their professionalism on the job site. See other GTS advantages below.

  • Engaged and Experienced Leadership Team
  • Competitive Pricing, Excellent Performance
  • Process Driven – ISO 9001:2015 Registered
  • Microsoft Certified Partner | Networking Infrastructure Solutions
  • Shared Corporate Resources
  • Reachback To Corporate
  • Prime Contractors Receive Credit Toward SDB Goals (48 CFR 19.703(c)(1))
  • Prime Contractors Receive 5% Indian Incentive Program Rebate (FAR 52.226-1)
  • 8(a) ANC and GSA Contracting Advantages

As a subsidiary of the Bristol Bay Native Corporation, GTS customers also benefit from having a billion dollar enterprise of corporate resources for efficiencies, best practices, consistencies in contract and administrative processes, continuous improvement and economies of scale. This is quite a confidence builder when buyers or prime contractors are considering our small business services for multi-million dollar requirements. Some of these shared resources are, an established national recruiting network, a DCAA approved finance and accounting system, a large base for insurance purposes, and other advantages provided below.

  • Approved Credit Line
  • Defense Contract Audit Agency (DCAA) Approved Financial System
  • Nationwide Recruiting Capability
  • Web-enabled Contract Reporting
  • Experienced Contract Administrators
  • Robust Benefits Package

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Locations

Headquarters

Glacier Technical Solutions, LLC
1200 Golden Key Circle, Suite 400
El Paso, TX 79925-5816
USA

San Diego Office

6480 Weathers Place, Suite 230, San Diego, CA 92121

 

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Services

Since 2007, GTS has provided Government Services excellence to the Department of Defense (DoD) with core competencies in Logistics, Information Technology, Range Operations, Contact Call Centers, Test and Evaluation and Training Support Services. Brief descriptions of these services are available below.

Logistics Support 

GTS provides excellence in sustainable and affordable technical analysis, design, development and delivery. We fulfill logistics mission requirements, advanced analytical tools applied by skilled logistics planners and technicians provide exceptional services to reduce life cycle costs. As an example, here are some details from our Institutional Review Board (IRB) Medical Logistics contract.

Protocols that are submitted for annual review are assigned to our expert for the initial review; review is mainly administrative. The initial review is a comprehensive verification process of the research members involved in the clinical trial to ensure they have their required research training, Curriculum Vitae (CVs), and all documents submitted applicable to the trial are the most up to date versions. Additionally as part of the review, GTS verifies that there are no discrepancies among the documents and if there are, we communicate with the investigators to let them know that documents need corrections. Once this is completed the documents are sent to one or two (depending on the risk level of the study) of the IRB members for regulatory and expert matter review. The GTS review acts as a facilitator for both the investigators and the IRB. GTS helps the investigator to obtain research documents to meet the requirements of the IRB which saves time and reduces IRB member review time.

Information Technology 

GTS Information Technology (IT) professionals perform a wide variety of activities designed to create, preserve, and protect our customers’ most valuable IT commodity, their data.  GTS customer IT support includes:

  • Data Center Support
  • Custom Solution Development
  • Hardware Support
  • Operating System Support
  • Programming Support
  • Database Administration
  • Security
  • Network/Infrastructure Support
  • Disaster Recovery

Range Operations

Training and testing of our country’s defense systems is critical when these systems are relied on during wartime situations. Operations and maintenance of the ranges supporting this training and testing is just as critical.  

GTS provides Primary Training Range (PTR) operations and maintenance support for the US Air Force and the US Air Force Special Operations Command. Specialized range capabilities include Bombing and Gunnery, Electronic Combat, and Electronic Scoring. GTS provides a low risk, cost effective solution for meeting the range operations’ needs.

GTS provides services in the following Range Operations related areas:

  • Range Management
  • Air Traffic Control
  • Operations Maintenance & Support
  • Heavy Equipment Maintenance & Operations
  • Wildland Fire Operations
  • Training & Safety

Contact Call Centers

As technology progresses and industry is expanding its virtual capabilities, GTS provides the ideal solution to meet the need for Contact Call Center services. With its primary location in El Paso, Texas, GTS can provide well qualified personnel at lower than industry average prices. GTS can offer this advantage to any prospective customer remotely, regardless of their location.

In conjunction with the US Government, GTS recently operated a medical appointment call center for Active Duty and Retired Military Personnel and their dependents in San Antonio and the surrounding area, which includes a possible 250,000 beneficiaries. Two full shifts of Telephone Appointment Clerks were available to cover the hours of 6:30 AM to 4:30 PM to answer Inbound Calls to schedule medical appointments and place Outbound Calls to book medical appointments. In addition to Referral Management Care, GTS also booked Medical appointments for Primary Care and Specialty Care. An on-site GTS Project Administrator and Team Leads assisted the US Government by providing continual TAC performance assessment, guidance and training at this centralized customer location.

GTS provides services in the following Contact Call Center support related areas:

  • USA Based Services
  • Tier I & II Hardware & Software
  • Medical Appointment Call Center Services
  • Nurse Telehealth Services
  • Contractor or Customer Location
  • Centralized or Remote

Test and Evaluation

Testing defense systems in a sterile laboratory setting is no guarantee these systems will succeed in the battlefield. To simulate conditions that will be faced on the battlefield, the US Army has invested significantly in creating operationally realistic test range environments for its systems under test. Some of the ranges regularly used by the Army Test and Evaluation Command’s Operational Test Command (ATEC OTC) are Fort Bliss, White Sands Missile Range, Fort Sill, Yuma Proving Ground, Kwajalein Atoll, and Dugway Proving Ground. Additionally, the Army created the Network Integration Evaluation (NIE) program, now known as the Army Warfighting Assessment (AWA), to test new and emerging networked technologies in vast desert and mountainous terrain.

GTS is located near Fort Bliss and provides support to the OTC at Fort Bliss, Fort Sill, and deployed locations in the testing of combined arms systems. Highlights of systems tested include the THAAD and Patriot (PAC3) missiles.

GTS provides services in the following Test and Evaluation related areas:

  • Test Planning Support
  • Instrumentation, Simulation & Communication Support
  • Design, Fabrication, Installation, and Integration of Instrumentation Devices
  • Data Collection & Extraction
  • Data Reduction & Analysis
  • Test Reporting Support

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Contracting

To view our company profile information in the System for Award Management or SAM, we invite you visit the SAM Quick Search page with the following information:

GTS DUNS Number: 827155065

GTS CAGE/NCAGE Code: 54GG5

GSA 8(a) STARS II Contract

Contract Number: GS00Q17GWD2168

Contract DUNS Number: 827155065

Contractor’s Program Manager: Jeff Booth (877) 254-4312, jeff.booth@gt-sol.com

GSA 8(a) STARS II Website: www.gsa.gov/8astars2

 

SBA CONTACT
John Dicus
Seattle DistriSeattle District Office / Spokane Branch Office
U.S. Small Business Administration
(509) 353-2513
(206) 773-3174 (Cell)
john.dicus@sba.gov

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Careers

Current Openings

Click here to find all vacancies or search specifically by job type and geographic location, and apply for those that interest you.

Benefits Offered

The type and cost of benefits offered are affected by the project and / or contract for which the employee works.  Since GTS holds a number of contracts with the Federal Government, benefits in any specific position may be dictated by contract, location or regulation.  Availability of benefits varies based on the employment status and number of hours worked each week.

Common offerings include:

  •  *Medical / Dental / Vision Insurance Coverage
  •  *Short / Long Term Disability Coverage
  •  *Life Insurance for the Employee and Dependents
  •   Paid Holidays
  •   Vacation
  •  *Sick leave
  •   Educational Assistance
  •  *401 (k) with multiple investment options

*These benefits may be limited by an applicable Health & Welfare provision, pension or other benefits offered under a Service Contract Act Wage Determination or Union Collective Bargaining Agreement.

OUR HIRING PHILOSOPHY

At GTS, we understand that good hiring decisions are critical to our success. We take the recruiting process seriously and select only those individuals who are motivated to learn and grow, and who take pride in a job well done. GTS also recognizes that happy employees are productive employees. Treating our team well is one of our top priorities. It’s the right thing to do, and it makes good business sense. Accordingly, we strive to create a working environment that is both intellectually stimulating and personally satisfying.

EEO POLICY

We are an equal opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state of local law. EEO is the law. Please visit the following link to view the EEO poster.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at: (256) 726-4701. You may also send an email to our Support Services team at careers@bbssllc.com with the following information:

  • Subject Line: Accommodation Request
  • Provide a description of your accommodation request
  • Include your contact information
  •     – Full name
        – Email address
        – Best number to reach you (optional)

    Thanks for your interest in our company.

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Connect

The best way to connect with us is via email: info@gt-sol.com. We look forward to hearing from you.

You can also connect with us by phone, toll free (877) 254-4312.

Our Company Headquarters address of record is:

Glacier Technical Solutions, LLC.

1200 Golden Key Circle, Suite 400

El Paso, TX 79925

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News & Media

Videos

U.S. Forest Service Contract WIN (JAN2017) – GTS submitted the winning proposal in response to the goals and objectives of the U.S. Forest Service Information Technology (IT) Server Recycling and Asset Disposition Services in Jan 2017. GTS brings seven (7) years of management and technical experience in supplying IT support for the FS. With our consistent high level of quality in management, products, and services, we have demonstrated a proven capability to provide high end Data Center Services, Network, Quality Assurance Testing, and Application Project Management support services to the USDA Forest Service CIO Organization.

GSA Contract (01SEP2016) – GTS was awarded a GSA Schedule 84 (Total Solutions for Law Enforcement, Security, Facilities Management, Fire, Rescue, Clothing, Marine Craft, and Emergency/Disaster Response), category 426-6 (Law Enforcement and Security Training) to better serve the needs of their Federal, State and Local customers.

Glacier Technical Solutions